Zaya Learning Labs
Chief of Staff & Content Operations Manager
Zaya is an education consultancy and software development firm that aims to empower learners everywhere. They design products and systems that help organisations working in education increase their efficiency and scale impact.
Content Creation
Information Management
Website & CSR Management
Culture
Building
Talent Acquisition
Administrative
Oversight
TLDR
My role at Zaya Learning Labs encompassed a diverse range of responsibilities, from content creation to information management and talent acquisition, all contributing to the effective operation and growth of the organization's initiatives in education technology.
Work Details
Content Creation: Developed and produced tailored video content utilizing Zaya's software for specific curriculums.​
Information Management: Established a robust knowledge management system, optimizing accessibility and usability. Utilized Salesforce for data organization and accessibility.
Marketing Oversight: Managed the organization's social media presence and external communications, ensuring consistent and impactful outreach.​
Website & CSR Management: Maintained and updated the website while engaging with potential partners and clients interested in fundraising through the foundation.
Culture Building: Orchestrated and executed team-building activities, fostering a cohesive and productive culture within the organization.
Talent Acquisition: Conducted interviews and facilitated the hiring process for multiple roles, including content development and operations.​
Content Development: Produced, proofread, and edited case studies, blogs, and content for external presentations and documentation.